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February 2007

No rambling allowed

The phone rang last night around 9 o'clock. It was our daughter calling from Florida. My wife was excited to talk to her and had plenty to say. She didn't get too far though. Midway through a sentence, our daughter said, "Mom, you're rambling. What's the point?" After the call, my wife spent the rest of the evening nursing bruised feelings. Made me think of an executive I listened to this week that started his presentation by saying it would be impossible for him to distill his message into a 30 second sound bite. Too bad there wasn't a teenager in the audience to tell him to tighten up his talk. I'm sure it was fabulous technology, but after awhile it got stale.

Many executives mistakenly believe that having a quick sound bite describing their company is watering/dumbing down the message. We know you're a genius and can talk endlessly and brilliantly about your paradigm shifting, "no one has a product quite like ours" approach. But you have to earn the audience's attention. Reporters and sales prospects are subjected to countless pitches and presentations. Stand out from the crowd by hitting them with an effective opening and then win them over with a crisp, two-way conversation that focuses on their needs and how you can be helpful. Short, high level summaries are essential to good presentations. Better to leave people wanting to hear more, rather than moaning what's the point?

Posted by John Moran on February 9, 2007 at 3:49 PM
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Trend setting

I was at the P2P and Media Summits in New York City this week and listened to an assortment of interesting CEOs, technologists and attorneys (yes, even the lawyers were pretty good). It's hard to overstate just how quickly the world of digital entertainment and social networking is moving - it's very exciting. One thing that hasn't changed is the regularity with which executives rely on the trend du jour in their presentations. I wish I could collect a dollar for every executive that says, "Because The World is Flat today, you can expect to see us Crossing Chasms to reach our Tipping Point and fully realize the benefits of the Long Tail." That's a stretch, but not by much.

Inserting a few pithy references to today's hottest business literature isn't necessary, and it can be distracting. While one executive was speaking, a CEO sitting next to me leaned over and sniffed, "This guy obviously doesn't get the Long Tail concept." Who cares? The only thing that matters is having a product/service that people want to buy. Don't worry about fitting into the current fashion. Talk clearly and enthusiastically about how your business is unique. It's better to set trends than to follow them.

Posted by John Moran on February 8, 2007 at 3:22 PM
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